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Pricing & Payment

How we're paid β€” in plain language

No hidden incentives. Here's exactly how Carevider earns revenue, why our placement help is free to families, and how we keep our advice honest.

Where our revenue comes from

Two sources, both disclosed

1. In-home care rates

Our primary business. Families pay an hourly or live-in rate for caregiving at home. This rate covers wages, taxes, insurance, training, and RN supervision β€” with no separate assessment or registration fees.

2. Placement referral fees

When we help a family find assisted living or memory care, the community pays us a referral fee. That's why our placement service is free to you β€” and why we work with many communities rather than just one.

How we keep our advice honest

The fair question with

How we keep our advice honest

The fair question with any referral-based service is whether the fee bends the advice. We've built specific safeguards so it doesn't β€” and we'd rather lose a placement fee than steer a family wrong.

Our rule: we recommend the care that fits the person β€” even when that means staying home, which earns us no placement fee at all.
  • Referral fees are broadly similar across the communities we work with, so there's no incentive to favor one
  • Recommendations are made by our RN-led team based on care needs and fit
  • We disclose that communities pay us, every time we suggest placement
  • We'll tell you when home care is the better, lower-cost choice
  • You're never charged for placement guidance

What this means for your family

You get two services under one roof β€” in-home care and placement help β€” without wondering who's paying for what. If staying home is right, we provide the caregivers. If a community is the better fit, we help you find it at no cost, and the community pays us.

Either way, the recommendation comes from a registered nurse who has assessed the actual need. And if long-term care insurance or VA benefits apply, we bill and process them on your behalf so the coverage goes toward care, not paperwork.

Common questions

How we're paid β€” FAQs

How does Carevider make money?
Carevider earns revenue two ways: hourly and live-in rates families pay for in-home care, and referral fees that assisted living communities pay when we place a resident. Home care is our primary business. We disclose both sources openly so families always understand the incentives behind our recommendations.
Is your placement service really free to families?
Yes. When we help a family find assisted living or memory care, the community pays our referral fee β€” not you. The service costs families nothing. Because we work with many communities, we can recommend the best fit rather than steering you toward any single one.
Does the referral fee bias your recommendations?
We guard against it deliberately. Referral fees are broadly similar across the communities we work with, our RN-led team recommends based on care needs and fit, and we'll tell you when staying home is the better choice β€” even though that earns us no placement fee. Transparency is the safeguard.
Are there any hidden fees in your home care rates?
No. Our hourly and live-in rates cover caregiver wages, taxes, insurance, training, and supervision. We don't charge separate assessment, registration, or cancellation fees with reasonable notice. Mileage for errands is disclosed in advance. Everything is itemized before care begins, so your invoice never surprises you.
Do you accept payments from anyone besides families and communities?
We bill long-term care insurers and process VA benefits on behalf of qualifying clients, but that money still pays for the family's care β€” it isn't separate income to us. We don't take undisclosed payments from vendors or product sellers. If any third party compensates us, we tell you.

Honest advice starts with a free assessment

An RN reviews your family's needs and recommends the right care β€” home or community β€” at no cost.